Terms and Conditions

Terms of Service (June 22, 2022)

[1] Payment

Keep in mind, the gecko prices listed above do not include the cost of shipping**. (**=unless otherwise indicated).

At the moment all transactions are done through PayPal or wire transfer. Kindly, please note that all sales are final.

[2] Holds and Payment Plans

Geckos are available for purchase by anyone until I have received a deposit or the full payment for said gecko(s). Geckos can be placed on hold for up to 14 days with a 25% non-refundable deposit. The customer must pay the remaining 75% of the balance within 14 days. Failure to make payments will result in a forfeited hold without refund, and/or additional fees. At my discretion, I will work with customers to do 30-day payment plans on geckos.

[3] Shipping & Handling

We are located in the United States and shipping is available throughout the continental United States, Canada, European Union, United Kingdom, Hong Kong, Japan, and South Korea.

Geckos for US customers are shipped through FedEx Priority Overnight to arrive the next morning for a flat rate of $35 to $90 depending on your location. Geckos can be shipped to arrive Wednesday or Thursday morning only. All geckos are shipped in industry-approved insulated boxes with a Cyropak Phase 22 gel packs, 72-hour heat packs, or cool packs as appropriate. I will only ship when temperatures along both ends have a daily high between 55-90F and a daily low above 44F. Orders for multiple geckos are shipped together in the same box.

*I reserve the right to hold geckos if the weather or other events do not allow for safe shipping. During temperature extremes I will only ship to approved FedEx facility hubs near the customer’s location, when picking up your gecko, remember to bring an acceptable form of ID that matches the information that you provided for the shipping label. Customers must be present at the time of delivery or pick up their gecko(s) from the FedEx Hub within an hour of the time it becomes available.*
*COVID-19 Pandemic Update: At the moment I am only doing Hub-to-Hub shipping, this is to avoid unnecessary risks to the geckos.*
Zone States
USA Zone 1 ($35 USD) CT, DE, MD, NJ, PA
USA Zone 2 ($50 USD) DC, MA, NH, NY, RI, VA, VT
USA Zone 3 ($65 USD) ME, MI, NC, OH, SC, WV
USA Zone 4 ($75 USD) AL, FL, GA, IL, IN, KY, MN, MO, TN, WI
USA Zone 5 ($80 USD) AR, IA, KS, LA, MS, ND, NE, OK, SD
USA Zone 6 ($85 USD) CO, NM, TX, WY
USA Zone 7 ($90 USD) AZ, CA, ID, MT, NV, OR, UT, WA


[4] Live Arrival Guarantee

To the best of my knowledge, all geckos are in good health at the time of sale and shipping. I take extreme care to ensure the geckos will arrive healthy and alive, therefore I personally guarantee that the animals will arrive alive at a FedEx shipping hub. In the event that a gecko is dead on arrival (DOA) at my fault alone, I will offer a refund in the form of store credit or a replacement gecko, excluding the cost of shipping.

In order to qualify for my live arrival guarantee the following conditions apply:

  1. Temperatures on my end or yours must stay between 44 and 91 degrees Fahrenheit.
  2. The geckos must be shipped to an approved FedEx Hub rather than a residential address.
  3. The package must be delivered on time.
  4. You must pick up the animal within one hour of the time-stamped delivery.
  5. If the animal is DOA then I must be notified and receive photo proof within one hour of the delivery.

*Furthermore, I am not responsible for damage done by “acts of god” such as extreme or unexpected weather events (i.e.: hurricanes, tornados, blizzards).*

I cannot control what happens to the geckos once I hand off the package to FedEx, so I do not offer refunds for injury/death resulting from delays in FedEx. Furthermore, I am not responsible for any injuries or illnesses that occur to your gecko once it is in your custody.

[5] Sex and Color Disclaimers

I will make my best attempt when sexing geckos, but sex is not guaranteed for geckos under 25 grams. I use a magnification loupe to check for the presence of pores to determine sex, I can double check or send photos prior to purchase if requested.

Finally, New Caledonia geckos are quite unique in that their colors can vary widely due to temperature, stress, lighting, age. None of my images are edited or altered in any way, however, the appearance of the animal might be different due to the device you view the images on, whether the gecko was fired up/down at the time of the photo, age-related color changes since the photo was taken, lighting and/or background, and any number of reasons. This being said, I have multiple photos of each animal on my website to give you an idea of what you should expect your new gecko to look like.

If you would like additional images of a gecko just send me a message.

[6] International Buyers

I can ship internationally upon your arrangement with a third-party international reptile shipping company (please see below). All animals require a veterinary inspection and certificate of good health to leave the United States, this is arranged for by an International Reptile Exporter and happens between steps 1 and 2 of the shipping process. For a fee (usually $50 to $150), the Reptile Exporter will prepare the proper paperwork to ship the geckos internationally.


Keep in mind that you will have to pay for 2-3 separate shipments:

(1) Capital Geckos to a licensed International Reptile Exporter located in the United States, and

(2) the International Reptile Exporter in the US to an International Reptile Importer in the customer's country.

Customers can either pick up their geckos at the Import location, or (3) arrange shipping in the destination country from the Reptile Importer to your home/local transport center.

*It is the buyer's responsibility to cover all costs of shipping/importing, and to act in accordance with any wildlife regulation laws.*

*A fee will also be charged for currency exchange (where applicable).*


International Reptile Shipping Services

Shipping Destination

Shipping Provider USA CA W/in CA UK EU W/in EU HK SK JP Asia
Northern Lights Reptile Imports & Reptile International X* X X X X
Reptiles2You & Reptile Express X X
Ship Your Reptiles X
ReptilesExpress X X*
Dutch Dragon Import X X* X X
Colubra X X
GeckosETC X X X X
Dynasty Reptiles
Notes: X = Yes shipping is available, X*= Yes but limited, Blank = No shipping available for this location

Abbreviations: USA = United States, CA = Canada, UK = United Kingdom, EU = European Union, HK = Hong Kong, SK = South Korea, JP = Japan


Third-Party Reptile Shipping, Export and Import Companies